Whether you’ve already booked a boating holiday with Nicols or you might simply be considering booking one we expect that you’ll most likely be worried about the impact of the coronavirus, especially due to the situation evolving day-by-day.
Given the huge media coverage the coronavirus is getting we completely understand any concerns you might have. We too are taking the situation very seriously and are being extra vigilant with protection measures against the coronavirus – after all the wellbeing and safety of our customers and staff teams is extremely important to us.
The update below will hopefully provide you with some reassurance about the situation.
Currently, on the advice from governing bodies, Nicols bases are affected as follows:
These dates are subject to change according to new advice we may be given and we will update the list accordingly.
If your boating holiday has been affected by the closure of Nicols bases then the following terms from our rental conditions are applied:
§11. Navigation interruptions or restrictions
In recognition of the exceptional circumstances faced, Nicols will honour changing your holiday for both the 2020 or 2021 boating holiday season.
To re-arrange your holiday please contact our reservation team. Please note that our priority will be with those bookings that are departing within four weeks. We thank you in advance for your understanding.
In accordance with the new ordinance of 25/03/2020, in case of cancellation due to Covid-19, Nicols will no longer offer the refund but an credit note of the sums already paid, valid for 18 months.
If you have taken out the cancellation insurance offered by Nicols (Europ Assistance) the note that this only applies to those crew members listed on the policy.
If you are in any of the following positions...
...then Nicols will offer you the following solutions:
Please don’t hesitate to contact us to discuss the various options available to you.
Nicols have reviewed procedures to see what can be done to help minimise both the risk and spread of the coronavirus. Our QSE (Quality-Safety-Environment) Department has issued precise instructions to all of our bases giving additional cleaning measures for every boat. These include complete disinfection of all surfaces, worktops, handles, bathroom facilities etc and this will be undertaken between each crew also.
This means that you can step on board all Nicols boats knowing that everything possible has been done to ensure a healthy and happy holiday can be enjoyed by all – cruising in the cleanest and safest conditions possible.
Let’s end on a positive! Don’t forget, the nature of a boating holiday means that you are going to be away from areas of mass tourism and large crowds of people, so if you are travelling then by enjoying a boating holiday there is less risk of exposure compared to if you were visiting large cities or staying in hotels complexes.