> Your cruise > Useful information
DEPARTURE DAY AND TIMES
In general holidays start on a Saturday and your boat will be available for you between 4pm-6pm.
Subject to availability it may also be possible to begin your boating holiday during the week.
>> Download the user's handbook
BIKES ONBOARD
Most customers will hire lightweight bikes from us which travel with you onboard.
Bikes are great for exploring further afield or heading off along the
towpath in search for a baguette for breakfast or a waterside restaurant for lunch. Bikes are available from all our bases and come in a variety of models
and sizes, including bikes for children. We recommend you bring safety helmets.
LOCKS
How to I go through a lock?
Going through locks is all part of the fun and once you've been through one you'll soon see they are easy to negotiate. When going through a lock always take it slowly and carefully and get everyone onboard involved. If other boats are using the lock remain patient until it is your turn to enter.
Most locks are automatic and operated by a lock-keeper who will be happy to help you. In general, lock keepers do not work on Bank Holidays.
(these dates vary according to region - contact us for details)
Will I have to pay ?
During your cruise you will have to negotiate a number of locks and bridges. Passage through these is free.
Are all locks automatic ?
Some locks are automatic whilst others are manual. The lock-keeper may ask you to lend a hand. In the Charente region there are no lock-keepers so you will need to operated the lock yourself with the help of your crew. It does mean however that you are not restricted by lock-keeper timetables.
RESTRICTIONS
All waterways are subject to restrictions and possible closure for essential repairs and general maintenance. The dates are normally notified in March and this may make it necessary for us to alter your cruise itinerary or departure base, for which we cannot be held responsible.
HIGH WATER
Some rivers flood in Springtime. It may be preferable to use the canals instead and we may, in certain cases, ask you to change your departure point. We cannot be held responsible for these cases.